What is a Quality Agenda, how to create a good one, and maybe most importantly: “should you be wasting time creating and pushing one in your company???” We try to answer these and some additional questions on this QA Intelligence post
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One metric = One Big Mistake
Sometimes measuring only one thing can be worst than not measuring anything at all.
Whenever you work with metrics you need to remember that it is not as easy as waving a number and having everyone agreeing with you on the conclusion of your observation. You need to take into account that some people, specially those who have something to loose with your findings, will try to show why you are wrong (and they are right!)
Here are some quick pointers on how to succeed with your metrics based observations in your (political) workplace.
You must choose correctly what NOT to measure!
“It’s not only about what you have in your metrics, it’s also about what you leave outside of them.” This is the principle I tried to communicate to an organization I was working with lately.
A short post about the importance of defining your metrics correctly and communicating what you want to achieve and what you are willing to pay for it, up-front and clearly.
I had a really good time presenting at the SIGiST mini-track last night
Last night I was invited to give a presentation on the subject of Bugs as part of a SIGiST mini-track. It’s not uncommon to enjoy a good presentation from the audience perspective. I mean, you can find the subject of the presentation interesting and new, you can enjoy the way the presenter conveys the message, [...]
Add a list with Rejection Reasons to your bugs.
A PractiTest customer was telling me about a problem they have with people not writing down their reasons when rejecting a bug, or writing unclear explanations in the Description or Comments fields. I know exactly what she meant… I also hate this issue plus the fact that since the data is in Free Text it [...]
Can Metrics be EVIL? No, but the people who misuse them can…
There have been multiple debates in places such as QAForums about whether Process and Project Metrics can do more harm than good to the Organization. My view is that Metrics are primarily good; and most problems come from the way we analyze and display the information. We also tend to forget that metrics are only [...]
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