Tissue paper and Testing The most insightful thoughts sometimes come from the strangest situations, don’t you agree? I had a cold last week. Needless to say tissue overflowed the trash, in almost every room in the house. I am not sure if it was the cold medicine that cleared my mind as well as my […]
Tag Archives | User Profiles
Can you test without knowing the names of your users?
A couple of days ago I saw a short video from CNBC and Al Jazeera that talked about a topic completely unrelated to testing, but that at the same time reminded me of a very important task we have as customer advocates within our teams. It is not enough to know how our users work […]
Become an Expert Customer-Advocate in 5 Steps
My last post was about the advantages of User Profiles in testing; Sarah Murphy wrote a follow-up post on her blog saying that maybe we don’t really know our customers that well, and this fact can seriously hamper the effectiveness of our tests. To that Sarah, I can only say: AMEN!! So the question now […]
5 Ideas on how “User Profiles” can Improve Your Testing
User Profiles is a powerful tool to use when testing. Following are 5 ideas you can implement as part of your process that will increase the value and effectiveness of your testing process.