I have always promoted the concept that our job as testers is to provide quality to the products being released with the end user in mind. A successful release being one that meets customer expectations, and even better if it exceeds them. Since I initially wrote the first version of this post a lot has […]
Search results for "customer advocate"
In many R&D organizations the QA takes the role of the Customer Advocate, testing the system and even arguing in favor of fixing defects based on their internal perception of how customers use the product. In some companies Test Engineers even take the role of Users during Internal Design Reviews. Why does this happen? Your […]
A couple of days ago I saw a short video from CNBC and Al Jazeera that talked about a topic completely unrelated to testing, but that at the same time reminded me of a very important task we have as customer advocates within our teams. It is not enough to know how our users work […]
Delivering an MVP is not a trivial task as we need to understand where does this Minimum stands, but assuming you managed to agree on this point, then many companies forget that the reason they are releasing an MVP is to continue gathering feedback and to develop the remaining product based on these inputs. Here […]
Sometimes we as testers will run into situations where we disagree with the rest of the team. We might thing that a bug should be fixed, or a feature should be redesigned, or even that more tests should be run… The problem is that many times we are afraid to raise our voices and try […]
Is there such a thing as Agile Testing? I’m not sure there is… You don’t need to work on an agile team to work and test based on an Agile Thinking mindset.