Tag Archives | User Profiles

Become an Expert Customer-Advocate in 5 Steps

By on April 14, 2010 in Best Practices, Test Process

My last post was about the advantages of User Profiles in testing; Sarah Murphy wrote a follow-up post on her blog saying that maybe we don’t really know our customers that well, and this fact can seriously hamper the effectiveness of our tests.  To that Sarah, I can only say: AMEN!! So the question now [...]

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5 Ideas on how “User Profiles” can Improve Your Testing

By on April 11, 2010 in Best Practices, Test Process

User Profiles is a powerful tool to use when testing. Following are 5 ideas you can implement as part of your process that will increase the value and effectiveness of your testing process.

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