What is a Quality Agenda, how to create a good one, and maybe most importantly: “should you be wasting time creating and pushing one in your company???” We try to answer these and some additional questions on this QA Intelligence post
Sometimes measuring only one thing can be worst than not measuring anything at all.
Whenever you work with metrics you need to remember that it is not as easy as waving a number and having everyone agreeing with you on the conclusion of your observation. You need to take into account that some people, specially those who have something to loose with your findings, will try to show why you are wrong (and they are right!)
Here are some quick pointers on how to succeed with your metrics based observations in your (political) workplace.
When you are a true professional, you see failure as an opportunity to become a better professional. Here’s a real life scenario, let’s see how many of you can relate to it: It is the middle of the day on a regular Tuesday afternoon. You are the QA Manager of a company developing an Enterprise [...]
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